In my 25 years in the travel industry, I’ve been through countless disasters and times of panic - 9/11, Zika, Y2K, West Nile, H1N1, swine flu, bird flu, anthrax, ebola.  The truth is, something new can hit at any time.  It’s how we handle ourselves during those times...

In my 25 years in the travel industry, one of the most consistent questions I hear is, “Cyndi, how do I actually become a travel agent?” So let's walk through the three steps for determining if becoming a travel agent is the right step for you. Step 1 – Are You...

When I talk to aspiring or established agents, I always ask what their challenges could be or they’re currently experiencing. I bet you can guess what I hear 99.9% of the time based on the title of this article. Aspiring agents are scared they won’t market correctly...

I’ve discussed in the past the concept of creating a second (or even third and fourth) wave season. And, now more than ever think that this concept is something that we agents REALLY need to think about. As we all know, coronavirus hit our industry hard in the middle...