How to Find New Clients for Your Travel Business: Proven Strategies for Growth

May 7, 2024 | Grow a travel business, Marketing, Sales

Whether you're a seasoned entrepreneur or just starting out, you can discover the proven strategies for finding new clients for your travel business.

Originally posted February 2021; updated May 2024


In the ever-changing world of being a travel agent, the quest for new clients is one constant you can count on. And, as enticing as it may seem to rely on friends and family for leads, sustained growth demands a more strategic approach.

Today, we’re sharing our top insights and strategies to help you break free from the dependency on familiar circles and tap into a fresh streams of clients. Whether you're a seasoned travel entrepreneur or just starting out, these tactics will help you expand your business and reach new heights.


Rather watch than read? Check out the video below!

Understand the Sales and Marketing Landscape

In today's digital-focused environment, the landscape of finding new clients has significantly changed; gone are the days when a ringing phone at a local agency was enough to bring in customers. Now, the responsibility is on you, the travel agent, to navigate the online space and consistently generate leads independently.


Our Top 5 Marketing Strategies

While this can feel slightly overwhelming, it doesn’t have to be! Especially when you integrate these five foundational marketing strategies into your business development plan.

Define Your Ideal Client

Before embarking on any marketing endeavor, it's imperative that you have a clear understanding of your target audience. Beyond general demographics like age, gender and location, it’s important to understand the psychographics of who you want to attract. Think personal preferences, core challenges and desires.

Ask yourself questions like:

“What is this person struggling with when planning a vacation?”

“What are they afraid of when traveling?”

“What do they value most when traveling”

“What does a successful trip look like for them”

Pull this information together into a detailed client avatar profile so you can continue to reference it for all your future marketing efforts.

Leverage Targeted Marketing

With platforms like Facebook and Google, precision targeting has become the linchpin of successful advertising campaigns. Rather than casting a wide net, focus your resources on reaching individuals who align with your ideal client avatar profile. Customizing ads based on age, income level, and travel interests ensures that your message resonates with the right audience. Otherwise, you’re spending money are ads that are going to people who are not interested in your services or do not fit your ideal client profile.

Harness the Power of Events and Shows

Participation in local events and trade shows is a golden opportunity to connect with potential clients, face-to-face. From home and garden expos to niche travel showcases, these gatherings offer a concentrated pool of leads, ready to engage. Take it a step further and create an email nurture sequence for everyone that you connected with at the event.

People want to buy from those they know, trust and like. What better way to improve your chances than by meeting and engaging them in person?

Embrace Video Strategy

In an era dominated by visual content, video reigns supreme as a potent tool for client attraction. Whether through YouTube tutorials, Instagram reels, or Facebook Live sessions, video content is an incredibly engaging way to showcase your expertise and personality. A well-crafted video strategy not only amplifies your online presence but also fosters trust and rapport with prospective clients. Remember when we said people want to buy from those they know, trust and like? Video is another one of the ways you can build those factors. This way, people will book their consultation meeting with you already knowing who you are and what you offer. This can close the gap on the probability of booking with you!

Invest in Ongoing Education

Digital marketing best practices are constantly evolving, which for you means continuous learning and adaption. This is why it’s imperative that you prioritize learning; whether it’s through online courses, mastermind programs or industry conferences, staying on top of emerging trends is a key element in knowing how to best reach your target audience. At Careers on Vacation, we have social media, marketing and branding experts that have classes you can attend, in addition to a community where you can ask them questions or for feedback directly (and daily!)

In the words of Walt Disney, “Do what you do so well that they will want to see it again and bring their friends.”

With these strategies as your guide, may your travel business soar to new heights of success and fulfillment.


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Find New Travel Agent Customers | Wanderlust CEO | Cyndi Williams

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