We’ve all heard that old maxim, “the customer is always right.” But is that actually true?
No! Of course not.
Sometimes as a travel agent you’re going to run into clients and potential clients who are just plain wrong. Wrong attitude. Wrong approach to working with you. Wrong for your travel business. 🚫
From my experience, there are definitely people who you don’t want to get stuck with as clients. They argue, they bug you constantly, they don’t respect your opinions and experience. Then there are the “tire kickers” who go through the whole process, have you do all the prep work and research and come up with a plan, then take everything you’ve done for them and book their own travel 💻 online without so much as a fare-thee-well. 😠
The best way to avoid these problem clients is to ask them the right questions up front to make sure they qualify to benefit from your time and effort. And as I’m sure you could guess, I’ve got just the questions you need to ask. Just watch my latest 📽️ video, “What Questions Should You Ask Your Clients as a Travel Agent?” for exactly what you should be asking every time a potential client comes your way, as well as questions that can ward off those tire kickers!
Do yourself a favor and qualify your clients. It will make your experience as a travel agent much more pleasant, and free you up to provide your best possible service to the clients who make the cut.
So many travel agents struggle to grow their businesses because they don't have the right tools in their toolbox. 🙁
That's why I put together my Top 10 Tools for Travel Agents – to give you the tools you need to grow your client base and business!
Inside this totally free resource, you'll find
💰 Valuable marketing content
👀 Helpful YouTube videos
🎨 Design resources
🎧 Podcast episodes
📇 Digital business card
🎯 Branding resources
💸 Discounts and coupons
⭐ …and SO much additional gold to help you grow your business!
You’re going to love it!